Chargeback recovery desk for custom-product merchants

Recover money from disputes that should not be written off.

RecoverDesk reviews one Shopify or custom-product chargeback at a time, finds the evidence that matters, and turns it into a clean representment packet.

Shopify merchants Custom orders Evidence review 20% success fee pilot

Start with one real dispute.

RecoverDesk is built for merchants selling custom, made-to-order, personalized, high-ticket, or fulfillment-heavy products where the bank packet often fails because the evidence is scattered across Shopify, email, tracking, chat, photos, invoices, and customer approvals.

1

Send the case

Submit one dispute summary with the amount, reason code, timeline, and the records you already have.

2

Review the evidence

We separate usable proof from noise and identify what is missing before time is wasted.

3

Build the packet

The recovery file is organized around the bank's dispute logic, not just a pile of screenshots.

4

Track the outcome

The pilot stays focused on recovered dollars, win rate, and whether the process earns its keep.

Good fit

  • Shopify or ecommerce merchants with orders above a few hundred dollars.
  • Custom, personalized, made-to-order, or service-heavy fulfillment.
  • Disputes where customer approval, delivery, usage, or communication history matters.
  • Operators who want recovery help without hiring a full chargeback team.

Not a fit

  • Fraud rings, identity-theft cases, or disputes with no usable order evidence.
  • Low-ticket commodity orders where the recovery value is too small.
  • Merchants looking for legal advice or guaranteed outcomes.
  • Cases where the dispute deadline has already passed.

Request a free first-case review.

Send the dispute amount, product type, deadline, and what evidence you already have. If the case looks recoverable, the pilot offer is 20% of recovered funds.